Last updated: 24 July 2026
These are the terms for using Level Best, the planning tool at levelbest.build, operated by Richard Cowtan trading as Level Best, in the United Kingdom (postal address available on request via the email below). They're written to be read. Using the service means you accept them.
Level Best helps you plan, budget and run house and garden projects. The free plan includes one live project, the core tools, and a metered monthly allowance of AI assistant actions. Limits are stated in the app and may be tuned over time; we won't quietly shrink what you already rely on. Paid plans, when they launch, will say plainly what they include.
Sign-in is by emailed one-time link, so your account is as secure as your email inbox: keep that safe. Give us accurate details; your name signs the enquiry emails the tool drafts for you. One account per person.
Everything you put into a project, budgets, notes, files, belongs to you. You give us only the licence needed to store, process and display it back to you, which is the entire point of the tool. You can export it all, in open formats, any time. When you delete it, we delete it (see the privacy policy).
The AI allowances exist so one person's scripting hobby doesn't fund-drain everyone else's tool. Don't hammer the service programmatically, resell access, probe other people's data, or use the tool for anything unlawful. We may throttle or suspend accounts that do.
We aim to keep Level Best up and working, but it's provided "as is", without a guaranteed service level. We'll do maintenance thoughtfully and tell you about anything disruptive. Whatever happens, your export always works: no hostages.
Nothing in these terms limits liability that can't legally be limited (like fraud, or death or personal injury caused by negligence). Beyond that, our total liability to you is capped at what you've paid us in the twelve months before the claim: which on the free plan is zero. We're not liable for indirect losses, or for the cost consequences of decisions made on your project (see section 4).
You can leave any time: export your data, delete your account, done. We can suspend or close accounts that break these terms, and would only otherwise close the service with plain notice and the exports kept open long enough for everyone to leave with everything.
If these terms change materially we'll say so on the site before the change takes effect. Carrying on using the service after that means you accept the new version.
These terms are governed by the law of England and Wales, and disputes belong to its courts.
Questions: hello@levelbest.build